Conflict in the workplace erodes trust, wastes time, and impacts morale. In this interactive session, Peggy teaches participants to recognize the hidden dynamics that fuel gossip, frustration, and misunderstanding—and transform them using the Drama Triangle and The Empowerment Dynamic model.
Through relatable stories and practical tools, attendees learn to:
The result: a workplace where teamwork flows naturally, and people feel valued, engaged, and aligned with a shared purpose.